Call Center Customer Service Representative

Express in Everett is recruiting 50 Customer Service Representatives for a busy call center in Renton.

This is a long-term, evaluation to hire position that starts right away.

A qualified candidate is someone who has previous experience in a call center environment.

Call us today for your on-the-spot interview at 425-339-8400.

Customer Service Representative Location: Renton, WA Pay: Earn $16.10 per hour to start, with a $.50 increase after June 14th.

Schedule: Varies.

Hours of operation are 7:00am-7:00pm Monday-Saturday; candidates will need to be flexible to work any shift within that timeframe Responsibilities include, but are not limited to: -Answer inbound calls-Perform quality review activities-Research and resolve customer service issues-Make follow up calls to customers-Process and complete forms-Providing superior customer service-Entering data-Other duties as assigned How to be successful: -High school diploma or equivalent-Excellent attendance-Have a high level of data entry experience and strong computer skills-Superior customer service skills-Strong interpersonal skills-Work in a fast-paced environment-Previous experience in a call center/customer service role is strongly preferred-High attention to detail in a fast-paced environment-communicate effectively on the telephone, in person, and in written correspondence-Flexibility and capacity to manage many responsibilities simultaneously-Prioritize workflow, and complete multiple tasks simultaneously and accurately-Detail-oriented and highly organized with proven follow-up capabilities Benefits, Perks, and more: -Pay increase after the probationary period-Health insurance-Dental insurance-Vision insurance-Paid Time Off (PTO)-8 paid holidays-Life Insurance-Education Assistance-Short Term Disability (company provided benefit at no cost to employee)-Employee Assistance Program ‘EAP’ (company provided benefit at no cost to employee)-Various Voluntary BenefitsApply today.

We are open Monday-Friday: 8:00am-5:00pm For confidential consideration, we offer several ways to apply: -Send your resume to nikki.boyer@expresspros.com -Apply online: www.expresspros.com/apply -Call/text our office at 425-339-8400 (Due to the current COVID restrictions we are doing phone or video interviews at this time)-Click the link to schedule a 15-minute consultation with our recruiter: https://calendly.com/nikki-boyer/15min -If you do not have time to fill out an application, let us know!

We can fill one out for you!

New referral bonus offer for the month of April!

In the month of April, we are offering a $100.00 referral bonus for every successful referral sent and there is NO limit to the number of referrals you can submit!

Keep Express in mind for anyone who is looking for work!

About Express Employment Professionals: Express is known for being able to help find the type of job that is a perfect fit for employment goals, needs, and abilities, and we never charge a fee for our services and support.

This is a FREE service for all job seekers!

Express has a wide range of jobs that meet employment goals including Administrative, Commercial and Professional positions.

In 2020 we put over 4200 people to work in Snohomish County!

Benefits Available to Eligible Express Associates: *Medical Plan*Dental Plan*Holiday Pay (6 Days Observed)*401(K) Retirement Savings Plan*Vision/Eyewear Plan*Life Insurance*Scholarship Program*Short-Term Disability*Referral Bonuses For a complete list of all open positions: