Airport Customer Service Agent

Welcome to SEA, Seattle Tacoma International Airport.

We are VIP Hospitality, and we are seeking out team oriented, bilingual and multilingual people with a service-oriented heart.

Those working with us will be highly visible to the traveling public and enjoy engaging and directing guests to various locations or providing information and assistance.

The majority of shifts begin at 3:45 (am) or 13:45 (1:45 pm) and last approximately eight hours.

Shifts may vary from 4 1/2 and 5 hours to 8 or more hours per day.

Operations are open from 3:45 to 23:00.

Starting wage will begin at $16.57 per hour and benefits are limited.

The airport is open 365 days a year which will include weekends and holidays.

You will be actively involved in wayfinding, managing waiting spaces for travelers flying out or inbound internationally, and redirecting guests and assisting guests through security checkpoint entrances or assisting passengers within the checkpoints.

We offer a friendly smile, helping hand, or even a translation (or several).

You will need to be professional and motivated by interacting with those at Seattle Tacoma International Airport to be successful at this job.

As you will be dealing with large crowds and sometimes long lines, the confident and friendly are encouraged to apply.

You will also need to feel confident in using available technology to communicate with colleagues and share information with customers such as the use of phone apps (flySEA or Mobile Passport) and the use of two-way radios.

This will be a very active position with frequent walking and standing or sitting for extended periods of time excluding breaks.

Due to our work with international inbound flights and the region’s traveling public as well as other workers providing services to our guests, our team members must be able to communicate effectively in English and fluency in another language is preferred particularly those associated with guests entering on international flights and the region, at large.

One must be able to obtain and maintain an airport badge with preference to those also able to obtain a Customs seal for work in international arrivals areas.

If working at the airport and in a varied and very interactive capacity is what you would like out of a position here at SEA, please contact us today!

Job Types: Full-time, Part-time Pay: From $16.57 per hour Benefits: * Flexible schedule* Paid time off Schedule: * 8 hour shift* Day shift* Holidays* Night shift* Weekend availability COVID-19 considerations:We will still be interviewing in person, but may opt to screen all candidates over the phone or remotely via Microsoft Teams or Zoom.

Once inside the airport, face masks are required.

Face to face interviews will be limited to 15 minutes or less.

Application Question(s): * At what time of day are you available and willing to start work?

(Typical hours of operation range from 3:45 to 22:00.)* What days of the week are you available and willing to work?

(Sunday, Monday.

Tuesday.

Wednesday.

Thursday, Friday, and Saturday)* If you are fluent to advanced in any languages in addition to the English language, you may indicate as much here.* Are you interested in full-time or part-time work?

If part-time, about how many hours per week?

Work Location: * One location Work Remotely: * No