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Customer Service/Inside Sales Trainee

H.D. Fowler

This is a Contract position in Woodinville, WA posted December 8, 2020.

Job DescriptionHD Fowler Company is looking for a full-time Customer Service/Inside Sales Trainee. This is your opportunity to be a part of an established, family-owned company and to thrive in a team that recognizes and rewards your contributions.The Customer Service/Inside Sales Trainee position is responsible for delivering exceptional customer service utilizing their knowledge of products and services by way of processing orders, preparing correspondence and fulfilling customer needs to ensure best-in-class customer satisfaction.            What you will do: Estimate, quote, and manage customer timelines and projects in a fast-paced, exciting work environment.Operate within and prioritize under tight deadlines.Facilitate customer requests via phone, email and in person in a friendly, quick and accurate manner.Support outside sales staff in writing orders, contacting customers, managing jobs and pending orders, and/or coordinating customer receipt of product.Assist with bid submittal, tracking, and follow-up procedures, as assigned Proactively collaborate with co-workers and sales team to provide great customer service and seek additional opportunities for sales.Recognize potential problems on an order and address appropriately Get to know and interact positively with customers.Actively engage with HD Fowler team Perform other duties as assigned by supervisor Who we are looking for:Passionate about delivering prompt and courteous customer service. Problem solver with a creative approach to finding solutions.Competitive, self-starter who is both ambitious and works well in a team environment.Highly organized with an eye for detail.Clear communication skills and computer literacy Mechanically inclined and curious to learn product and material applications through provided training.Knowledge of HD Fowler Company products and eagerness to learn moreAbility to utilize and comply with procedural tools and organizational standards.Must pass pre-employment drug test, including screening for marijuana.What’s in it for you:Typically Monday – FridayCompetitive Medical, Dental & Vision BenefitsPaid Time OffFlex Spending Programs for Health and Dependent Care401(k) Traditional & Roth with company matchBonuses & Profit SharingGym membership reimbursement Safety boots & pants reimbursement Salary DOEWho we are:HD Fowler has been in business for over 100 years and is the single best distributor of water and wastewater solutions in the Northwest. Our company culture values and encourages your initiative, exceptional customer service and willingness to learn and contribute to the greater good of the company. Our opportunities for growth are everywhere and many employees are promoted from within. We look forward to connecting with you.HD Fowler is proud to be an Equal Employment Opportunity (EEO) Employer committed to providing a diverse and inclusive environment free of discrimination and harassment. We respect and embrace the unique backgrounds, talents, and perspectives of all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability or any other protected characteristics.We promote a drug & alcohol-free workplace; all job offers are contingent on results of drug screening, including screening for marijuana.No recruiting agencies, please.COVID-19 ConsiderationsFor the safety and wellness of our employees, customers, and communities we have implemented social distancing protocols and require masks to be worn at all times. Company Websitehttp://www.hdfowler.com/

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