Customer Service Representative

Ref ID: 04779910 Classification: Customer Service Representative Compensation: $13.06 to $15.13 hourly If you want to work in the growing Healthcare, Hospitals, Social Assistance industry, you might be the Customer Service Representative OfficeTeam is looking for to build solid customer relationships.

This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled.

This Federal Way, Washington Customer Service Representative position could be for you, if you’re available for a short-term temporary opportunity.

This position is for candidates who work well in a dynamic, rapidly-changing call center.

Key responsibilities
– Handle incoming telephone calls
– You will likely support business development and client referral goals by actively cross-selling and referring customers
– Offer friendly, accurate customer service in a timely fashion
– Retrieve and oversee the sending of written business communications
Job Requirements:

– Customer service experience preferred
– Solid understanding of Inbound Call Center
– Payroll experience highly desired
– Expertise in Human Resources (HR) Administration
– Proficiency in Call Center Customer Service
– 2+ years’ experience with performing in a goal-driven & customer-focused environment preferred
– Demonstrated ability to interact effectively with internal and external partners and clients/customers
– Supportive, positive attitude with a professional demeanour applied to all tasks
– Strong proficiency in Excel and other Microsoft Program skills
– Knowledge of Customer Relationship Management (CRM) systems, e.g.

ACT!, Illustrator, Highrise, and Insightly
– Excellent customer service and office administrative skills
– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
– Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
– Excellent verbal, written, and social skills
– Comfort in pursuing resolutions to complicated customer inquiries using complex research methods If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now.

Apply today!

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job openings must be authorized to work in the United States.

Benefits are available to temporary professionals.

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