Customer Service Representative

Customer Service Representative Job Description

Position

CSR

Employment

Hourly, Full-time

Status

Permanent

Benefits

Included

Job Summary

Requires a motivated and trainable team player for a Customer Service Representative. This position includes an array of duties that demand strong skills in customer relations, data entry, phone interactions, organization and sales. As Customer Service Representative, we expect a personality that’s pleasant on the phone, patient with customers and coworkers, and confident in stressful situations. A problem solver.

More than just customer relations, the CSR serves as a support specialist to people both inside and outside of the company. Scheduling appointments and encouraging sales over the phone is just a sliver of the full scope. CSR’s handle a range of tasks that directly contribute to the overall flow of productivity and efficiency.

Must have a background of managing a team and very sales oriented.

We pride ourselves on employee satisfaction and reward loyal and enthusiastic members of the team. This fundamental role comes with opportunity for growth and expanded responsibilities in a near-century old business.

Employment Type: Full Time
Years Experience: 1 – 3 years
Salary: $16 – $22 Hourly
Bonus/Commission: Yes