Wayfair
(Customer Support / Remote)
– Washington Residents Welcome / Both PT & FT Available
– As a Customer Service Rep you’ll: Troubleshoot and resolve customer service inquiries via phone
– email
– chat
– or
– social media while building a relationship with the customer; Provide assistance with post-order issues such as returns
– replacements
– refunds
– delivery status
– back order inquiries
– etc; Exceed customer satisfaction
– efficiency metrics
– and
– issue resolution targets; Simultaneously navigate multiple software applications and technologies…Hiring Fast >>