FT Customer Support Advocate – Work From Home

[Customer Service / Remote] – Anywhere in U.S. / Competitive pay – As a Customer Support Advocate you’ll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify-investigate-and-resolve technical or usage issues; Communicate clear and concise instructions via email and phone to all user types: Teachers-Administrators-and-Parents; Help develop and improve internal processes; Work cross-functionally on projects with other teams to improve the overall customer experience…Hiring Fast >>