FT Customer Support Specialist (Work From Home)

[Call Center / Remote] – Anywhere in U.S. / Competitive pay / Wed-Sun 8:30a-5p PST – As a Customer Support Specialist you’ll: Deliver high-quality frontline customer support to agreed-upon service levels; Create phenomenal member experiences to ensure retention by quickly and clearly addressing questions via chat-phone-and-email; Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate friction-causing roadblocks; Be a subject matter expert on 98point6 products-services-policies-processes-and-workflows (both internally and externally)…Hiring Fast >>