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Insurance Agency Customer Service Representative

Alliance Insurance

This is a Contract position in Mukilteo, WA posted May 14, 2022.

Job Description Our growing property & casualty insurance agency is seeking an office support/customer service representative, who is available to work in our office 30-40 hours per week. Hours can be somewhat flexible, but afternoon availability is preferred. No evening or weekend work is required. We are looking for someone to work on-location at our office, though in the future there may be an opportunity to work from home. Our office is located in Mukilteo, just north of Seattle in south Snohomish County. All work is done by phone or online – no face-to-face client contacts would be required. And no sales or cold calling A designated office with a closeable door is available if desired. Salary is $35k-$55k, DOE. Some office experience is preferred, but no insurance license or prior insurance experience is required. The ideal candidate would be very detail oriented, positive and energetic. Our team works hard and is very successful, but we have a very friendly, encouraging and informal work environment. Job Responsibilities: Answer inbound calls Process customer documents Process policy payments Processing and sending certificates of insurance Process online quotes on various insurance company websites Communicate with insurance company contacts regarding basic requests Qualifications: Detail oriented, self motivated, and eager to learn Positive phone presence Good written and verbal communication skills, good typing ability Familiarity with Microsoft Office suite of products, and fluency in basic internet navigation At least a year of prior office experience is preferred Reliable source of transportation

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