Medical Customer Service Rep

Ref ID: 03640-0011708603

Classification: Medical Customer Service Rep

Compensation: DOE

OfficeTeam In search of Call Center help for a government agency. You will be receiving in coming calls: Calls coming in will be about how to sign up for a COVID test and questions about the vaccine., May need to use our interpreter line to interact with people, Make outgoing calls to relay test results information

Job Requirements:
Answer inbound calls from state consumers on the COVID-19 virus, register consumers for the vaccination and schedule appointments in the state provided system.
Provide consumers with additional resources and other help lines.
Make reminder calls to potential recipients who have previously registered but not scheduled a vaccine appointment.
Contact targeted populations for registration.
Make reminder calls to those who missed or have not scheduled a second dose vaccine appointment.
Record information in the online, secure client management system.
Report appropriate information to leadership to assist with decision making, situational awareness and appropriate. interventions to control outbreaks.
Maintain daily communication with supervisor/lead on activities and tasks.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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