Operations Support

Position summary:

Assists the with the Operations Support function in the Store to include: shrink control, safety adherence, inventory control, physical security, etc.

Position responsibilities:

1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

2) Executes all related policies, practices and direction from the Operations Manager

3) Supports all Physical Security expectations and follows SOPs

4) Participates in Safety Committee activities

5) Oversees firearm procedures, i.e.: 4473 audits, sales/return/transfer issues, monthly gun audits

6) Assists with all company audit programs including price management and inventory management programs

7) Monitors cash and merchandise handling at all registers.

8) Maintains a safe working environment at all times

9) Maintains strict confidentiality

10) Demonstrated strong interpersonal skills.

11) Ability to establish and maintain effective working relationships with co-workers, associates and customers.

Education and/or Experience

High School degree or equivalent

Mathematical Skills / Reasoning Ability

Ability to calculate figures and amounts such as discounts, commissions and percentages.

Communication Skills

Ability to read and analyze certain reports.

Ability to effectively present information and respond to questions from Managers, associates, customers and the general public.

Other Knowledge, Skills and Abilities

Proficiency with electronic point of sale and inventory management systems.

First aid trained.

On first response team for associate and customer accidents.

Bass Pro Shops

About Bass Pro Shops

Bass Pro Shops (http://www.basspro.com/) is North Americas premier outdoor and conservation company.

Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his fathers liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more.

In 2017 Bass Pro Shops joined forces with Cabelas (http://www.cabelas.com/) to create a best-of-the-best experience with superior products, dynamic locations and outstanding customer service.

Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , Americas Premier Wilderness Resort.

Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as one of Americas Best Employers.