Floyd
[Customer Support / Remote] – Anywhere in U.S. / $20-hr / 24 hrs-wk / Weekends required / Benefits (Medical-Dental-Vision-401k-PTO) – As a Customer Service Team Member you’ll: Answer customer inquiries via email-live chat-and-phone; Investigate deliveries-transactions-and-experiences that don’t go 100% as planned; Track and research shipments; Contact carriers to resolve delivery issues; Guide customers through product questions-assembly instructions-and-warranty troubleshooting; Provide advice with design and selecting the perfect product; Process returns and refunds seamlessly and accurately…Hiring Fast >>