Solutions Architect – Hosting

nnRequirementsResponsibilitiesUtilize deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by clients.Identify and handle key customer technical objections, prescriptively guiding them to success.Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty, influence new acquisition account’s and enable revenue growth.Maintain a deep understanding of our product portfolio, competitive differentiators and industry developments to accurately address our client’s objectives.The ability to communicate with developers to senior management at the VP and C-level.Responsible for all aspects of the client relationship ensuring effective management of client inquiries/issues.Maintain up-to-date industry and market vertical information to provide expert guidance on IT direction.Present solutions to customers and prospects with depth of knowledge sufficient to earn credibility, and be able to handle objections, questions, or alternative ideas.Identify current and future customer service requirementsAssist our sales teams in generating revenue and increasing market share.Support sales efforts throughout the sales order creation process ensuring all technical requirements are satisfied and to ensure accuracy in delivery.Serve as primary customer point of contact for “what if” questions, thus freeing the operations team to focus on customer support.Regularly report progress with all Sales Teams.Travel throughout the UK expected at times.A familiarity with modern web application architectures (OS, Hypervisors, Databases, API/Scripting, cPanel).Required Qualifications:5+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.Deep understanding of dedicated servers, networking, virtual machines, back-up strategies, load balancing, OS, Applications, storage solutions, and cloud computing technologiesRequires exposure to a range of IT environments, industry sectors & technology stacks.A track record of success developing and deploying technical solutions to business problemsExcellent oral and written communication skills.Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e.

storage, networking, compute)A deep passion for technology and a love of learning new thingsComfort operating in a fast paced environment that’s constantly evolving and changingBachelor’s degree in an Engineering, Science, Information Technology or related fieldPreferred Qualifications:One or more relevant industry recognized certifications: i.e.

RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.Hands-on experience with cloud computing (IaaS or PaaS) platformsExtensive managed services, consulting, technical support, and/or application development experience preferred.Must be organized, detail-oriented, enthusiastic, resourceful and capable of envisioning innovative solutions in a complex environment.A working understanding of networking (DNS, routing/peering, caching/content distribution), infrastructure (servers, routers, firewalls, load balancers).A familiarity with modern web application architectures (OS, Hypervisors, Databases, API/Scripting, cPanel).High degree of professionalism with excellent team and relationship building skills.Experience with big data, digital video distribution and/or online video gamingApply for this jobnn