Patient Care Coordinator/Receptionist

The Patient Care Coordinator/Receptionist performs tasks in the clinic setting according to the policies and procedures of the company.

The main job is to ensure high quality healthcare to all patients.

*Primary Job Functions: ** Answer multiple phone lines, addresses incoming messages, chats and texts* Respond appropriately to patient’s needs and concerns* Respond in a timely manner and follow up to patients’ needs, inquiries.* Document correctly in patient charts, as needed.* Explaining procedures and responding to questions in a professional, friendly manner.* Offer guidance to patients regarding surgical and cosmetic procedures* Quoting fees* Processing invoices* Processing payments* Scheduling appointments for patients’ including consultations, injections, post ops, etc.* Scheduling surgery dates* Complete data entry efficiently and promptly* Taking patients’ histories* Scanning in documents efficiently and promptly.* Handle a high level of new and current patient calls using professional tone and exceptional judgment* Ability to multi-task, moving effortlessly from one project to another* Maintain communication with practitioner and all team members* Complete miscellaneous office duties and projects as assigned in a timely manner* Assists all team members as requested *Secondary Job Functions: ** Assists with rooming patients and taking photos* Assists in assuring comfort and safety of the patient* Restocks Consultation, Photo, and Treatment Rooms* Maintains par levels for clinic* Assists in orientation and training of new personnel* Assists in Patient Care Coordinator development and education* May be required to perform other related duties for which qualified* Ensure common areas are organized.* Reviews inventory.

*Requirements of Position: ** Working hours prior to 0800 and/or after 1700 depending on needs of the company* Must be able to withstand:* Unpleasant smells, sounds, and sites* Working in rooms with wide temperature variations* Frequent hand washing* Knowledge that breaks and lunch periods are variable in timing* Ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of patients and/or equipment up to 50 lbs.

*Other Skills and Abilities: ** Experience in schedule management* Excellent customer service skills* Ability to prioritize and multitask while working in a fast-paced environment* Ability to work both independently and as a team* Well-developed organizational and computer skills* Knowledge of Patient Rights* Knowledge of the company fire and safety regulations, electrical hazards, disaster plans, and infection control policies* Knowledge of HIPAA* Knowledge and understanding of company policies and procedures and their application *Skills and Qualifications: ** Persuasion, verbal communication, health promotion and maintenance, patient services, building relationships, resolving conflict, coordination of care, listening, scheduling, teamwork, legal compliance Job Type: Full-time Location
– Seattle, WA & Kirkland, WA Job Type: Full-time Pay: $20.00
– $26.00 per hour Benefits:* 401(k)* Dental insurance* Employee discount* Health insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Monday to Friday Work Location:* One location Work Remotely:* No