PillPack – Senior Certified Pharmacy Technician (Work from Home) (Boise)
PillPack
This is a Full-time position in Palouse, WA posted December 7, 2020.
Join PillPack’s New Idaho Pharmacy Team TODAY and start earning $18.15/hr as a Senior Certified Pharmacy Tech!
**This role requires an Idaho Pharmacy Technician and Certified Pharmacy Technician License (PTCB or NHA)**
PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy.
We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together. We want someone who loves coming to work every day, and most importantly, cares deeply about their team and adding value. As a Senior Certified Pharmacy Technician, you will play a critical role in assisting PillPack customers by aiding in the refill and denial process of prescriptions. Successful candidates will be required to pass a pre-employment drug test.
Why you’ll love working at PillPack by Amazon Pharmacy!
*Opportunity to Work from Home
*Earn More: Competitive wages beginning at $18.15 an hour with the ability to increase hourly pay every 6 months through our Employee Step Plan
*Amazon employee discounts
*Amazon Health Benefits: Medical, vision, and dental benefits available DAY 1 (inclusive of domestic partner and children as well)
*Paid Time Off begins accruing immediately
*401 (k) savings plan with match
*Career Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!
For more information on Amazon’s benefits, please visit
Through at least June of 2021, all PillPack Boise Associates will be required to work from home. To work from home, you will be required to have access to a reliable broadband internet connection, either through DSL, cable, or fiber-to- home (FiOS or Fiber Optic) with a minimum internet speed requirement of 10 mbps download and 5 mbps upload contracted speed, ability to connect to the PillPack network via a hardwired internet connection, not via WIFI, a separate room or part of a room for your home work area that is private and free of distractions (i.e. barking dogs, television noise, music, children, etc.) and is able to devote full attention to the PillPack customer during work hours. Note that it is subject to change due to business need or in accordance with any regulatory requirements.
PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FAQ page.
Core Responsibilities:
- Communicate with patients by telephone and take refill requests from patients
- Transfer calls from providers to the pharmacist when necessary
- Request the transfer of existing customer prescriptions into PillPack’s pharmacies
- Transcribe verbal prescriptions from external pharmacies
- Manage daily logs and collaborate with team to prioritize workload
- Work with the ongoing support team to enter appropriate drug, drug dose, time, instructions and prescriber information into the pharmacy filling system
- Communicate with providers to obtain new prescriptions and follow up on patient-related inquiries
Basic Qualifications:
- High school or equivalent diploma
- Idaho State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)
- National Pharmacy Technician Certification (PTCB or NHA)
- 6+ months of customer service experience
- 6+ months of experience working with computer and web based tools
- Experience navigating and troubleshooting the internet
- Experience multitasking with phone and computer skills
- Experience recognizing and identifying patient medications
Preferred Qualifications:
- 1+ year of relevant phone or email customer service experience
- Excellent communication skills (spoken and written)
- Demonstrated ability to work as an effective team member
- Strong organization skills and attention to detail
- Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
Schedule:
- Sunday – Thursday 9:30 am – 6:00 pm MST
- Tuesday – Saturday 9:30 am – 6:00 pm MST
- Monday – Friday 9:30am – 6:00 pm MST
**Availability is subject to change and based on business needs
Salary:
- $18.15/hr
**This role has the ability to receive an increase hourly pay every 6 months through our Employee Step Plan!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FA1Q page.
