Director of Human Resources

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

Venture into the Gorge where swift waters meet the evergreen forest you’ll find a place of rugged beauty where adventure meets tranquility. Feel the pull that drew pioneers to freedom centuries ago. Be enveloped by the same inspiration to discover.

Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal.

Skamania Lodge is seeking a Director of Human Resources to join our team!

This role will serve as the human resources business partner to the General Manger with a focus on driving service excellence. This role will lead the following key areas of Human Resources: culture, recruitment and retention, talent management, coaching and counseling for the property.

Job Description:

Job Description

ESSENTIAL FUNCTIONS:

• Partner with the General Manager and Executive Committee members as the leader of culture.
• Development of the resort’s talent & culture strategy including all areas of the employee experience.
• Recruiting: manage selection processes and onboarding, ensuring the employment experience is in alignment with hotel culture. Create strategic plan around seasonal and year-round staffing needs. Coordinates job postings utilizing applicant tracking system. Ensures the selection and interviewing process is within guidelines set by the EEOC. Coordinates recruitment for management candidates.
• Benefits: local annual benefits enrollment, billing/reconciliations, on-going team member questions and needs.
• Internal communication management for employees to include bulletin boards, email, and social media.
• Manages performance feedback and talent management.
• Learning & Development: facilitates training and on-boarding using company platforms. Ensures completion of guest experience, culture and compliance training.
• Reward & Recognition: partners with hotel leadership to develop and manage employee recognition to include years of service, social celebrations, and communication meetings.
• Deliver on-going team member recognition.
• Partner with the General Manager and Executive Committee members as the leader of culture.
• Maintain a positive work environment with on-going programs to encourage team member feedback and property development.
• Ensure on-going COVID response (compliance to internal health & safety SOPs, screenings, contact tracing maintenance, compliance with local health regulations.
• Employee engagement surveys: administer surveys, facilitate action plan development and follow-up for on-going improvement of the overall team member experience.
• Administration: compliance with federal and state labor law, including EEO, wage & hour, and regulatory agencies.
• Coordinate health and benefit program.
• Develop the wage and salary program; ensuring wages are competitive to other hotels in the area.
• Monitor and deliver employee on-boarding and orientation.
• Maintain and update necessary employee files for new hires and terminations. Ensures that all employee changes are processed timely in HCM platform.
• Conduct management training and advise management of labor law issues. Ensure management is compliance with all current state and federal labor laws.
• Monitor Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.
• Establish “Open Door Policy” with employees to ensure the atmosphere is one of management involvement.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High School diploma or equivalent.
• Four-year college degree in a related field.
• Five years Human Resources Management experience required in a comparable hotel/resort.
• Previous experience leading recruitment efforts at a larger property including working with local community organizations to fill open positions.
• Excellent command of various federal, state, and local employment practices laws and regulations.
• Must have strong verbal, written, analytical, presentation and interpersonal skills.
• Ability to organize and prioritize project deadlines.
• Must be detail-orientated with a high level of accuracy.
• Ability to handle sensitive/confidential matters.
• Strong working knowledge and proficiency of HRIS/HCM applications and MS Office specifically Word & Excel.