IT Application and Network Manager

Job Description The IT Application and Network Manager manages and provides oversight for STCU enterprise applications, network services, and support escalations that are fundamental to the operation of the credit union. This position also provides leadership in the planning and deployment of existing system maintenance and projects. Core Job Requirements/Outcomes Ensure applications are modernized, optimized and maintained by conducting system and application upgrades, developing and implementing lifecycle strategies and supporting vendor specifications. Maintain systems by providing quality documentation for consumption within the team as well as by other IT departments. Ensure SLAs are met by coordinating on-call rotations and physical network infrastructure is maintained. Support future growth and expansion by developing systems for architectural extensibility, interoperability, scalability, end-user experience and portability of solutions. Core Leadership Principles Lead by example by aligning actions with shared values. Embrace and communicate organizational direction by enlisting others in a common vision in support of organization values, goals and decisions. Effectively lead organizational change by demonstrating and fostering a growth mindset by inspiring your team to do things differently, seizing opportunities, working through challenges and persevering toward a better future. Lead performance by providing direction and delegation to create a climate where people are motivated to do their best. Encourage the heart by exhibiting empathy, actively listening and celebrating to cultivate team engagement. Other Essential Functions Provide resource assignment, capacity planning and reporting of both internal and external resources for initiatives. Contribute to organizational and department strategies to move the organization forward. Participate in the planning, execution, implementation and hand-off of enterprise solutions, system additions, and projects. Drive and provide strong communication between IT groups, project managers, technical teams and stakeholders. Qualifications  Education : Bachelor’s Degree in Computer Science or related field required. Certifications : Microsoft products, infrastructure, or security certifications are required. Job Experience : Minimum of five years’ relevant system/application administration, design and implementation in a medium enterprise environment. Minimum one year previous leadership experience and demonstrated leadership skills in delegating, facilitating change, mentoring, problem solving, and coaching required. Software Skills : PowerShell, dashboard virtualization, workflow and automation software experience required. Equipment Skills : Strong technical knowledge of IT infrastructure and system communications, including technologies such as Windows Server, IIS, SQL Server, VMWare, SANS, wireless, routing, and switching in a 500 employee environment. Physical Demands : Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 25 pounds with accommodations. Work Conditions : Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment. Ability to be on-call and work after hours as required.