ServiceNow Technical Writer (100% Remote)
SmartIT Frame
This is a Full-time position in Mountlake Terrace, WA posted July 9, 2021.
Create product documentation for developers and system administrators Author in a variety of environments, Microsoft Word and DITAXML Research, write, and ensure the accuracy of content that covers current and future releases of our product Review and edit best practice guides from SMEs Analyze current product documentation to determine usability and make improvements as indicated Continuously improve documentation by responding to and incorporating feedback from customers and internal users Collaborate with other groups to create content for the ServiceNow development community Experience in decomposing work into features and stories
