Customer Marketing Coordinator

Job Description:

Our team is seeking a Customer Marketing Coordinator to work for a client.

This ideal candidate will have a passion about technology and education.

This is a contract-hire role.

Responsibilities include but are not limited to:
Support the development and execution of customer marketing programs (including voice of customer, customer advocacy program, newsletters, onboarding/BTS, activity calendar), including writing content.

Work cross team internally, and 3rd party designer/content writer on customer marketing components (asset development, manage approvals, budget and archiving) Partner with web marketing and digital marketing to create customer web content and customer social content Manage the voice of customer library, ensuring all stories and testimonials are archived and updated on our internal and external video platforms Assist with monthly customer marketing program reporting and metrics Attending and drawing insights from sales, product, CX and CS meetings regarding what’s happening in the field and upcoming product updates and launches Maintain brand standards across all assets and channels

Qualifications:
BA/BS degree in Marketing, Business, Communications or related field or 2+ years of marketing experience Strong written and verbal communication skills Project management experience Time-management and organizational skills for juggling numerous time-sensitive projects simultaneously B2B Experience Creative and strategic thinker Able to work independently and on a team Adaptive K-12 experience desired
– ideally but don’t want to hold up the process Quick to learn new tech Proficient with Microsoft Office