Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About – Gesa Credit Union

Role Summary:

The Treasury Management Operations Specialist II will be responsible for the daily operations and servicing of Gesa Credit Union’s member businesses who utilize treasury management services. This includes the support and training of Treasury Management Specialists, response to audits, establishing and meeting service levels, and the oversight of business ACH/MDC originators. This position needs to have the ability to manage and oversee complicated treasury management relationships.

What You Will Be Doing:

• Perform ACH processing such as edit ACH reports, post or return rejected items, return ACH items through Federal Reserve lines, as well as, positive pay files.
• Complete the ACH audit annually.
• Build and maintain procedures, establish and meet service levels outlined in the agreed upon SLA.
• Process business account ACH files via the on-line banking application.
• Set up businesses for the service and offer professional support for all related treasury management services.
• This position will be the second line of treasury management member service resolution for inquiries and problems from incoming member and service center phone calls, emails, and in person queries. Display flexibility and responsiveness to internal team members and external business members according to the exceptional service pillars adopted by the organization.
• Help to enhance and understand the vendor relationships that provide treasury management products and services.
• Ability to be the business matter expert on organizational projects.
• Assist the Commercial Banking Group staff in servicing existing business relationships.
• Stay abreast of new and innovative treasury management products and services, and present proposals to management when necessary.
• Assist the small business development officers with some member product onboarding for services such as ACH, wire, online banking, account analysis, positive pay, and sweep accounts. They will assist with product implementation, internal system set up, and member training including review of electronic security, fraud safety precautions, and best practices.
• Manage the annual review of Treasury Management relationships and complete the analysis to address transactional risk and credit risk.
• Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities, as well as, display good knowledge of NACHA and check regulations.
• Attend credit union training sessions, conferences and seminar as approved by their Supervisor. Maintain awareness of policies and regulations related to duties and responsibilities.

About You:

• Ability to utilize strong organizational skills and have high level of accuracy.
• Ability to respond to team members, and business members in a timely professional manner.
• Ability to promote and participate in a cohesive team environment.
• Ability to maintain a high level of confidentiality relative to member’s accounts/loans.
• Ability to work independently and use good judgment in problem solving.
• Ability to communicate with supervisor regarding matters of product or servicing escalation issues.
• Ability to work under pressure and manage workflow to provide a high level of member service.

What You Will Need:

• Two years of similar or related experience.
• High School Graduate or higher preferred.
• Excellent oral and written communication skills required.
• Proficiency with standard office equipment and business software.
• General knowledge and understanding of banking products and business services preferred.
• Some travel is required to set up Treasury Management services at member business locations, credit union training or events, to fulfill duties, and for career development as approved.
• A valid driver license is required.

Our Team Member Value Proposition

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment drug screen which includes screening for all drugs considered illegal or controlled by the State of Washington, as well as, a credit/background check and a skills assessment.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

eeo_policy_statement.pdf (gesa.com)