Boyne Resorts
Overview Perform custodial duties in Base Area buildings.
As a customer focused organization, a crucial part of each employees’ job is to get and keep guests.
Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term ” Not my job.” Responsibilities The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.
VacuumDustingCarpet cleaningSupply stockingTrash removalGeneral cleaning as requiredAssist other departments as neededSnow removal, including shovelingResponsible for departmental keys and security related to those keys and buildings Contribute to team effort by participating in Job Sharing Responsible for the cleanliness of the resort and safety of guests and employees; Meet service level objectives and department goals as set forth by immediate supervisorOther duties as assignedCOMPETENCIESSuccess With The Guest Create a positive impression for our guests.
Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.Work Performance and Job Knowledge Accuracy, attention to detail, volume of work produced and speed in which it is completed.
Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.Teamwork Upbeat and dependable.
Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.Professionalism Acts professionally and is respectful of others.
Adherence to all uniform standards.Attendance/Punctuality Communicates absences and schedule changes in a timely manner.
Promptness in reporting to work and adherence to break and lunch schedules.Safety Demonstrates safety consciousness with guests, resort and co-workers.
Attends safety meetings and adheres to safety codes and procedures.
Qualifications One to three months related experience and/or training; or equivalent combination of education and experience.