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DCYF Secretary Senior – Seattle

State of Washington

This is a Full-time position in Olympia, WA posted March 7, 2021.

* Salary listed does not include the 5% premium pay granted to all King County employees. The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve, and are actively searching for candidates that reflect that diversity. We’re looking for Secretary Seniors to join our team to provide administrative support, working toward the common goal of eliminating child and youth outcome disparities based on race and ethnicity. Our vision is that “All Washington’s children and youth grow up safe and healthy-thriving physically, emotionally, and educationally, nurtured by family and community.” The Opportunity:We are searching for strategic, organized professionals to join our administrative services team in our Seattle location as a Secretary Senior. This individual will greet visitors, answer questions, and provide information regarding DCYF programs to the public. Our ideal candidates will be able to plan independently, organize and prioritize work, and initiate action to ensure work and office goals are met. If you like developing new work methods and solving problems, we encourage you to apply and see what DCYF is all about. Some of what you will get to do:* Serve as the DCYF first point of contact for clients, co-workers, and community members.* Answer multi-line phone system, determine next steps to assist customers and resolve problems.* Resolves problems and responds to inquiries regarding procedures and services; answers telephones; receives, screens and refers visitors* Establishes office procedures, standards, priorities and deadlines* Makes travel arrangements for supervisor(s) and staff; and maintains records of travel itineraries; compiles final travel expense reports* Orders supplies, equipment, printing, and arranges for facility and equipment maintenance and repair contracts and services* May use various operating systems and software to process technical manuscripts, examinations, scanning and correspondence* Schedule meetings, vehicle reservations and assisting Social Service Specialist with various requests.* State vehicle monitoring; transport of state vehicles for repairs and/or routine maintenance, scheduling for repairs* Assistance with the Visitation Center What we are looking for:High school graduation or equivalent and two years of increasingly responsible office experience requiring keyboarding or typing. In addition to those required qualifications, our ideal applicant will also have some or all of the following:* Experience operating a computer, keyboarding, and utilizing Microsoft Office products.* Experience drafting, editing, and sending electronic correspondence.* Experience researching and navigating internet browsers.* Experience editing, proofreading, and drafting memos and other forms of written documents.* Experience prioritizing multiple assignments in an office environment.* Ability to effectively communicate with management, peers, clients, and the public.* Ability to work effectively in a diverse and fast paced environment.* Ability to process high levels of customer service skills.* Ability to operate vehicles for maintenance/repair transport.* Ability to handle inquiries and complaints promptly and courteously.* Ability to maintain confidentiality in all aspects of the job. How do I apply?  Complete your applicant profile and attach the following documents:* Letter of interest describing how you meet the specific qualifications for this position * Current resume detailing experience and education To take advantage of Veteran’s preference please attach your DD-214, member 4 long-form, or your NGB-22.  Please black out your social security number prior to attaching. Supplemental Information:Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. This position is covered by a collective bargaining agreement. The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified and documentation may be required. Applications with comments such as “see attachments” or “N/A” in the supplemental question responses will be considered incomplete. DCYF is an equal opportunity employer and supports equity, diversity, inclusion and respect.  Need accommodation throughout the application/interview process? Unable to apply on-line? Contact the Recruitment team at or (360) 628-0114 or the Telecommunications Device for the Deaf at 800-833-6388 Experiencing technical difficulties creating, accessing or completing your application? Call NEOGOV toll-free at (855)524-5627 or email  General suggestions for creating a good application packet:* Read the job posting very carefully. Find out as much as you can about the position. * Make sure you are very diligent in following all the application instructions.  Include all requested documentation. * Make sure your application and supplemental question responses address how you meet each of the required and desired qualifications. * Carefully read each of the supplemental questions and respond completely to each one.  Pay careful attention to each component of the question, providing examples, and thoroughly describing when and where you achieved the proficiency level, and detail the types of work you performed, the work products, etc., to demonstrate ‘how’. * Specifically include all of your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained proficiency level skills. * Make sure your application reflects your best writing. 08079

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