Executive Assistant to the Chief of Digital Health

Summary / Objective:

As the executive assistant to the Chief of Digital Health (CDH) you will be responsible for the effective and efficient day-to-day management and organization of the CDH?s activities and business. This will include acting as the main point of contact for the CDH, complex calendar management, organizing and supporting high-level senior meetings and report and presentation writing. 

The person serving in the position will have a proactive approach and possess exceptional organization, prioritization, and communication skills with the ability to use their own initiative to prioritize and manage complex tasks and calendaring arrangements. Additionally, the candidate will be confident in working independently and with ambiguity as well as being a strong team player.

This key position works within a wider team to support the CDH and their executive team including directors, managers and a range of support staff and will be required to work closely across this team sharing appropriate information and seeking advice and support when required. It will be necessary to maintain an understanding of the CDH?s strategic priorities and those of the company and use this awareness and understanding in the application to support the CDH.   

Essential Functions:

• Serves as an extension of the Chief of Digital Health (CDH) by exercising discretion and sound judgment in prioritizing information and requests received by both internal and external stakeholders.
• Uses project management expertise to continually support strategic plans that ensure company objectives and goals are obtained.
• Serves as the administrative representative for the CDH and their Executive Leadership Team.
• The ability to maintain strict confidentiality with both data and information when necessary.
• Answers or takes action on complex and diverse queries using a wide range of information sources.
• Functions as liaison on behalf of the team, working collaboratively with other departments and staff to achieve desired organizational goals.
• Must have enthusiasm and a can-do attitude with a strong work ethic, using initiative and creativity to address challenges and meet deadlines.
• Must have excellent communication and influencing skills, including excellent spoken and written English, information documents, briefs, letters, emails and other communications with excellent attention to detail.
• Supports the strategic planning efforts of the organization through development and ongoing management of reports, work plans and other project documents and reports. 
• Manages calendars, schedules, and organizes meetings and events such as travel, conference registrations and department activities for all members of the executive leadership team.
• Ability to work with colleagues at all levels within and outside the company maintaining polite, friendly, efficient and responsive communication.
• Assists in the preparation, coordination and implementation of events, meetings, and activities to ensure they are well planned and operate successfully.
• Provides support for formal committee meetings and other meetings as required.
• Has strong IT skills in the Microsoft Office Suite, particularly in Teams, Excel, Outlook, PowerPoint and Word.
• Must have the ability to work under pressure while maintaining accuracy in the work being performed.
• Produces a variety of written correspondence, data presentations and/or reports for the purpose of communication and information to diverse audiences. Draft, proof and edit correspondence, presentations, reports and documents, making appropriate changes to ensure accuracy and clarity of final copy.
• Assist departmental efforts, including coordinating mailings, preparing documents, attending meetings, preparing presentations, and conducting research.
• Serves as a back up to reception for the office and prepares conference and meeting rooms.
• Ensures staff compliance with PSW policies and procedures with special emphasis on compliance with HIPAA requirements.
• Builds and leverages cross-functional collaborative relationships to facilitate a team-work oriented atmosphere and achieve company goals.
• Implement new and maintain current policies, procedures and company initiatives as assigned and ensures all areas are maintained in accordance with company policy, state, federal and plan regulatory mandates.
• Continually review assigned areas of responsibility and give suggestions to the Executive Leadership Team on how to enhance service/products.
• Continue own education by staying informed of industry trends and actively participating in trainings provided by the company.
• Commitment to excellent customer service and continuous improvement.
• Commitment to equality, diversity and inclusion, actively addressing areas of potential bias.   

Required Education and/or Work Experience:

• High School diploma or GED
• Four (4) years of progressively responsible administrative experience in a multi-faceted organization. A combination of education and experience will be evaluated for equivalency.   

?Preferred Education and/or Work Experience:

• Associates Degree