Mobile OSC Logistics Driver – Seattle, WA

SUMMARY: The Mobile OSC Logistics Specialist (MOSC) is an on-site member of the Logistics Warehouse Team in a District Sales Office.

This person will provide logistical delivery support to the Sales Reps as well as excellent customer service to hospital staff that will differentiate Smith & Nephew from their competitors.

The Mobile Logistics Specialist will focus on product delivery, Central Processing check-in, re-stocking and maintaining inventory levels, and re-setting instruments post-surgery.

Good solid understanding of company products, operating systems and procedures is critical.CRUCIAL DUTIES AND RESPONSIBILITIES: (include the following.

Other duties may be assigned.)* Communicates and coordinates pickup and delivery activity for local shipments with District Office and Sales Representative personnel.

Plans, schedules, and prioritizes local service route with respect to time-sensitivity of each, and distances to be traveled.* Makes pickups and deliveries to local hospitals, clinics, airport, bus station, post offices, and local vendors.

Assures vital paperwork is processed for shipments handled.* Checks instrumentation into Sterile Processing Department (SPD) for sterilization and delivers implants to appropriate holding area.* Re-sets instrument pans and works with SPD staff to locate any missing instrumentation post-surgery.

Returns un-used implants from holding area to the OSC.* Records daily delivery information on a delivery log including mileage driven, number of stops, time per stop, fuel/maintenance purchases.* Develop and maintain proven understanding of existing products and new product introductions (instruments and implants) to efficiently function in the field regarding accurate delivery and pickups.

Proactively identifies errors and omissions in deliveries/ pickups to eliminate excess in required stops.* Communicates effectively and expertly with Office Staff, Sales Representatives and all third party end-users, including but not limited to Hospital Receiving, Sterile Processing, and Operating Room Staff.

Fields customer complaints and communicates them as necessary to OSC staff.* Delivers emergency shipments of loaner kits to the airport in order to meet flight and surgery schedules.

This requires additional handling and coordination of shipments which may be consolidated with shipments from the Shipping department.* Assists OSC staff and Inventory Specialist in analyzing and deciding the best options for local delivery based on time, cost, and vehicle availability, with respect to multiple locations and extremely time-sensitive shipments.* Carries cellular phone on person at all times in order to communicate effectively regarding pickups and deliveries.* Overtime / call will be required to accommodate emergency situations and facilitate changing surgical schedules.* Prepares and transports hazardous materials as required, including packaging and preparation of shipping documents.

Also assists with hazardous material transportation training program.* Performs and/or schedules preventative and regular minor maintenance on company delivery vehicle, (fuel, fluid levels, tires, etc.), and keeps accurate maintenance records.

Advises supervisor when repairs or extensive maintenance are required for the company vehicle.* Performs additional tasks as assigned by supervision.* Follows all health, safety and environmental policies, procedures and job hazard analyses applicable to specified job activities; including medical evaluations as the need arises by job function* Completes all required HSE trainingEDUCATION and/or EXPERIENCE:An Associate’s Degree or equivalent meaningful experience.Candidate must have good oral and written communication skills and the ability to collaborate with customers and company personnel at all levels of the organization and with diverse groups.Additional requirements:Candidate must have a valid driver’s license and good driving record.Competencies:Microsoft Office Applications, basic PC workstation operation, and excellent customer service skills.Benefits:Medical and Dental benefits, Long-term and Short-term disability, 401K and generous Paid Time Off program are just a few of the benefits available.Care, Courage, and Collaboration!

These are the pillars that we stand on.

Are these values shared by you?

Then we need you on our team!We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.Veterans are strongly encouraged to apply.