Mason General Hospital: Rehab Office Assistant

Office Assistant This is a Per Diem postion, to cover for sick and vacation, working variable shifts and various days of the week.Job SummaryResponsible for answering the telephone, receptionist duties, registering patients, scheduling appointments with appropriate health care provider, entering demographic and financial data into patient record, maintaining record systems, collecting statistical information, and providing support to clinic or hospital staff. Provides departmental expertise regarding billing systems and regulations. Responsible for management of referrals and tracking visits for optimum utilization.Duties and Responsibilities 1. Performs a wide variety of reception, clerical and administrative duties, including answering the telephone, registering patients, entering demographic and financial data into patient record, and maintaining records and systems.2. Manages daily appointment schedules; schedules appointments with appropriate health care providers.3. Performs billing activities and provider relations and support. Interacts with payers and subcontracted providers to facilitate service authorization and payment.4. Completes and updates statistical reports on a daily/weekly/monthly basis for clinic or hospital leadership.5. Collaborates with other healthcare professionals as necessary to ensure smooth continuous care of the patients.6. Uses computers and other basic office equipment to perform tasks.7. Participates in staff meetings, patient care meetings, educational in-services, caregiver orientation and other professional activities. Maintains awareness of policies and procedures and performance standards.8. Consistently demonstrates MGH values and provides all patients/customers with an excellent service experience. 9. Performs other related duties as assigned.Essential Job FunctionOrganizational ResponsibilitiesIn addition to the duties and responsibilities listed above, all employees are expected to support the Mason General Hospital & Family of Clinics mission, vision and values; comply with District policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.Required Education and Experience1. High school diploma or equivalent.2. Two years of experience with CPT coding and billing in a physician office or hospital business office.3. Physician or Rehab office experience with patient scheduling preferred.Required Licenses, Certifications and/or RegistrationsN/A