Systems And Technology Analyst

University of Washington Human Resources

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Salary and benefits are competitive.

Salary is commensurate with qualifications and experience. 

Shift: First Shift

Notes: This position is posted Open until Filled, but to ensure consideration, please apply by April 28, 2021.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world.

UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

UW Compliance and Risk Services provides professional services and thought leadership in substantive and structural compliance, risk financing, risk consulting, and claim and litigation management to all University of Washington academic and administrative units.
UW Compliance Services
UW Compliance Services seeks to fulfill the University’s obligations under federal, state and local laws and regulations.

Compliance Services provides leadership, guidance and support in policy oversight, institutional reporting, complaint investigation, board and governance support, process and system improvement, and development of training and education.

Functions include:
University Complaint Investigation and Resolution Office (UCIRO)
Title IX Investigation Office
Title IX Coordinator
ADA Coordinator
Compliance Coordination
UW Risk Services
UW Risk Services organizes, coordinates, and implements programs to control risks for all University of Washington campuses and programs.

Its services include:
Risk Financing and Insurance
Equipment Insurance
Proof of Insurance
Risk Consulting
Claim Services
Workers’ Compensation
We have an outstanding opportunity for a Systems and Technology Analyst.

Reporting to the Executive Compliance and Risk Officer, with delegation of supervision to Compliance & Risk Services (CRS) Special Projects Director, the Systems and Technology Analyst provides analytical and specialized support for office-wide technology needs and development, and project management and support for goals, initiatives and projects identified by Compliance and Risk Services.
The Systems and Technology Analyst works with the heads of CRS programs and within cross-functional teams to understand, identify, and document business and technology needs, assess alternatives and options, develop operational, business and technology solutions and proposals, and provide needed support and assistance to help ensure the success of CRS programs and projects.

This position’s key responsibilities include technology and data support for CRS programs, assisting with project coordination, project strategy development, research and analysis tasks, ensuring high quality team deliverables and outcomes, development and maintenance of essential data systems and technology solutions, and assistance with the development of metrics and reporting.

Duties & Responsibilities
50% Project Management Support

• Provide support to and assist with project coordination, management, and support of CRS programs, particularly with regard to technology components and solutions;

• Function as an integral part of departmental teams to accomplish CRS objectives, support management initiatives and process improvement projects, and participate in relevant institutional initiatives and projects while working proactively and collaboratively to identify technology solutions and resolve technology issues and concerns;

• Provide ongoing project and technical assistance for CRS programs, activities, and initiatives, including the Title IX Education and Prevention program, Riskmaster integration projects, UCIRO investigation tracking and modernization, building risk consulting tracking system and metrics, etc.

• Other project support and assistance as assigned.

30% Technology Services and Support

• Support CRS systems (primarily claim management applications, equipment insurance, website), assist Claims, UCIRO, Risk Financing, and Compliance teams to develop better uses of CRS systems to enhance effectiveness and efficiency; manage technical components of website.

• Assist CRS staff with all technology-related needs (computers/laptops, software, immediate needs, troubleshooting problems); coordinating and/or liaising with UW-IT; provide ongoing technical support and assistance required to effectively conduct all aspects of full hearings whether held remotely or onsite.

10% Information and Data Analysis and Reporting

• Assist CRS staff with complex data manipulation and analysis, such as creating exhibits, Enterprise Data Warehouse extracts and analysis, Workday report analysis, and other reporting needs.

• Manage a wide variety of web and offline content through learning management systems and web content systems (such as Drupal, WordPress)
10%
– Manage Equipment Insurance Program Database (EIS)

• Manage database to software vendor; coordinate projects and upgrades with Risk Financing to improve user experience, reliability and functionality; submit monthly billing.
Requirements include:

• Bachelor’s degree, preferably in Business Administration or related field

• Five years of experience in a technology services or systems position or equivalent, to include three years of project management experience involving technology systems

• Ability to use a variety of financial and data analysis tools to produce documents and reports that clearly communicate relevant information to multiple audiences/constituencies

• Proficiency with MS Office, Google, Adobe and other applications, databases, and related automated systems.

• Strong customer service orientation and ability to provide quick response to requests

• Proven analytical, organizational, and problem-solving skills and the demonstrated attention to detail

• Demonstrated ability to communicate effectively

• Demonstrated ability to work both independently and collaboratively, and to establish positive working relationships

• Demonstrated ability to prioritize and organize work as needed, effectively manage competing priorities, and accurately complete highly detailed and time sensitive work

• Excellent oral and written communication skills

• Ability to exercise sound judgment in making decisions

• Self-motivated and focused with a demonstrated positive demeanor

• Demonstrated ability to collaborate and work well with people throughout all levels of an organization

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Desired:

• Three years of compliance or risk management experience in higher education, government or the public sector previous experience supporting technology and project needs

• Appropriate certifications from relevant professional organizations and societies

As a UW employee, you will enjoy generous benefits and work/life programs.

For a complete description of our benefits for this position, please visit our website, click here.

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.

These may include Work Authorization, Cover Letter and/or others.

Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”.

Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page.

If you select to take it later, it will appear on your “My Jobs” page to take when you are ready.

Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment.

Disclosure is required under Washington state law .

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity.

Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .