Little Creek Casino Resort: Starlight Food And Beverage Server

SummaryProvide customers with uncompromised service and product through individual or team effort.

Must be 21 years of age.Essential Duties and Responsibilities:Prepares consistently high quality Espresso Beverages in a speedy manner.Ability to handle many drinks at one time while maintaining quality.Brews beverages with repeated precision and is able to taste deviances from our quality standards and trouble shoot the remedy.Ability to tandem efficiently with co-workers.Responsible for self-initiated learning and attends periodic espresso training.Understands the working of the espresso machine.

Has the ability to trouble shoot solutions to problems with the machine and grinders.Operates cash register and handles money involved in customer transactions.

Ability to help co-workers with register problems.Proficient with the Agilysys POS System.Follows standards for merchandising, stocking, rotating and strong all products.Keeps supplies stocked to maintain smooth customer service.

Alerts management when supplies are low.

May be required to process regular weekly ordering.Maintains a clean, presentable work environment for both employees and customers in accordance to health codes.Is able to complete tasks thoroughly and promptly with little to no direct supervision.Recognizes and has rapport with regular customers.

Ability to handle customer interactions professionally.Speaks knowledgeably with customers about coffee, espresso beverages and preparation.Supervisory Responsibilities:This job has no supervisor responsibilities.RequirementsCompetency:To perform the job successfully, an individual should demonstrate the following competencies:Planning / Organizing:Prioritize and plans work activities; uses time efficiently.Safety and Security:Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.Education and/or Experience:High School Diploma or GEDSix months related experience and/or training; or equivalent combination of education and experience.Experience in Restaurant, Hospitality or Retail environment preferred.Passion for providing the ultimate in customer service and quality, passion for Coffee, Espresso and a fun, fast-paced environment.Advanced working knowledge of coffee, able to compare coffees within growing regions, detailed knowledge of varietal, blends, decaf and their processing, processing of coffee, beverage recipes, coffee appropriate for espresso, brewing option and quality control measures.

Able to perform at a high level on the espresso machine in a fast manner, with efficiency and quality a priority.Language Skills:Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.Mathematical Skills:Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.Ability to compute rate, ratio and percent and to draw and interpret bar graphs.Reasoning Ability:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.Certificates, Licenses, Registrations:Requires a Class II Gaming License,Current Washington State Food Worker Card.Current Class 12 Mixologist Permit/Class 13 Alcohol Server PermitPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to stand and talk or hear.The employee is frequently required to walk; use hands to finger, handle or feel; reach with hands and arms and taste or smell.The employee is occasionally required to sit and climb or balance.The employee must frequently lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee is frequently exposed to tobacco fumes and airborne particles.The employee is frequently exposed to moving mechanical parts.The noise level in the work environment is usually moderate.