Patient Services Representative – Cherry Hill Sports Medicine

Swedish Medical Group is looking for a Patient Services Representative (1.0 FTE, Day Shift) to work in Cherry Hill Sports Medicine at Swedish Medical Group in Bellevue, WA.Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff.In this position you will:* Greet and check-in patients and visitors in a friendly, courteous manner in person and on the phone; direct flow of patients and calls* Collect and verify accurate and complete demographic information from patient or family member. Accurately enter all data into the information system and update established patient files as necessary* Ensure proper referrals and authorizations are in place at time of check in* Perform screening function with patients to determine appropriate staff/departments to best meet patient needs and refer appropriately* Oversee the processing of all clerical records and information for clinic patients including cashiering, encounter forms, patient charts, etc.Required qualifications for this position include:* High School Diploma or GED* Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretionPreferred qualifications for this position include:* Electronic Medical Records (EMR) experience* Previous experience in a healthcare settingAbout Swedish Medical GroupSwedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.