Providence Health & Services
Providence is calling a Patient Services Representative (Chewelah Family Practice Clinic, Day Shift, 0.6 FTE, 24 hours per week) to Physician Management Group in Chewelah, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern system.In this position you will:* Provide clinic check-in check-out:* Ensuring documentation is complete and signed accurately* Collection of appropriate co-pay or payments on account* Collection of proper and complete patient demographics.* Scheduling appointments.* Daily opening and closing of cash box.* Appointment reconciliation.* Scanning and faxing as required by clinic.* Reception area management:* Using AIDET protocols* Keeping reception area clean, and tidy including personal space* Answering multi line phone system to clinic standards, including proper documentation.* Understanding HIPAA and patient privacy.* Collecting of Provider’s in and out box daily.* Adhere to established company compliance, policies, procedures and protocols.Required qualifications for this position include:* Current BLS – Healthcare Provider (must be AHA accredited) upon hire for Urgent Care* Customer service related experiencePreferred qualifications for this position include:* Electronic Medical Records (EMR) experience* Customer service related experience in the medical fieldAbout the clinic you will serve.Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.