Patient Services Representative

We’re looking for people who love the challenge of making people smile!

Vancouver Clinic is seeking a full-time Patient Services Representative to join our Salmon Creek clinic. This is a float position with varying 8-hour shifts between 5:30am and 8:15pm Tuesday through Friday and Saturday from 8:15am to 5:15pm.

Must have a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities include welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phones, scheduling, referrals, and other duties as assigned. If you have the ability to multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team!

Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.

Requirements:

• Minimum of 1 year of medical front office experience preferred.
• Minimum of 1 year of customer service experience required.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.
• Excellent attendance, positive attitude, and strong work ethic are required.

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program which includes insurance programs covering medical, dental, vision, life, long-term disability, generous time off, holidays, education reimbursement, and a 401(k) plan. Eligibility for benefits is dependent on factors such as position type and FTE. Contact your recruiter for more information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Documented vaccination, immunity, or written declination of vaccine for certain preventable contagious diseases, including COVID-19, is a requirement of employment at Vancouver Clinic. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of drug screen, background screen, and immunization requirements.