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Strategic Account Executive, Enterprise

Sprout Social

This is a Full-time position in Seattle, WA posted May 11, 2021.

Sprout Social is used by many of the worlds largest organizations globally, from Sony Entertainment to Edelman to many others in the Fortune 500.

These businesses rely on Sprout to create stronger relationships with their customers through social media.As a Strategic Account Executive, you will be responsible for developing an account growth strategy within a select subset of named customer accounts, while working to develop net new pipeline that translates to revenue in assigned prospect accounts.

This collective account book will be made up of many of the world’s largest, and most notable brands.

You’ll be supported in your mission by our stellar support team that includes Business Development Representatives (BDRs), Solution Engineers (SE’s) Professional Services, Sales Leadership, and more.We’re looking for a collaborative, driven, and highly resourceful individual with a keen understanding of prospective client organization’s enterprise-class social media management needs.

If you’re the best at what you do and have a strong command of the impact social media can have across multiple lines of business, we’d love to talk with you.QualificationsThese are the minimum qualifications that our hiring team is looking for in this role:8+ years of software sales experience in a closing role.Proven success selling complex enterprise solutions to the Fortune 500.Consistent overperformance in previous roles (top 5% of company)Experience establishing deep relationships, presenting and selling to C-suite level decision makers across multiple functions.Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:Experience working in a ‘team selling’ environment and managing a team of supporting account resourcesA deep understanding of what it takes to successfully manage an enterprise purchasing process (procurement, legal, security) within a global organizationAccurately forecasts and manages pipeline on a monthly and quarterly basisFiercely passionate about the impact social media can have on a large enterpriseWithin 1 month, you will…Complete Sprout Social’s 3-week new hire training & onboarding program alongside other new Sprout team members.

You’ll gain a broader understanding of our products and how your role fits into the organizationPartner with the Director of Enterprise to define key success metrics for your role and how you will measure against themMeet with current members of the Enterprise Sales team individually to understand what’s working, what’s not, and gather learnings to implement into your roleShadow Account Executives on calls to learn sales strategies and positioningDive right into our platform to learn about what makes our platform unique and why customers love our solutionsLearn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositionsLearn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the fieldComplete a demo and written certification to ensure comprehensionLearn Sprout’s existing customer sales process by shadowing your peersWithin 3 months, you will…Meet with your entire book of business and begin the process of building relationships with key strategic stakeholdersUnderstand the contractual language of all your customers and where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing customersOwn your numbers
– consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainmentCo-build account & territory plans with your BDR, Professional Services & Customer Success teammatesRegularly meet with your BDR to define a relationship that ensures seamless communication and coordination on all net new business generation and expansion opportunitiesConduct active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisorGain a solid understanding of your customer’s internal transitions and mitigate the risk of churnWithin 6 months, you will…Have built solid relationships at the C-Level with your “book of business”Represent Sprout at conferences and engage potential leads in person at trade shows and events to continue to build our customer baseBecome a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers solve high impact problems by realizing their full potential and accomplishing their goalsConsistently achieve your revenue, pipeline and activity targetsWithin 12 months, you will…Mentor and develop your BDR to become best in class at their respective functions and further advance their skill sets and career trajectoryStep up as a leader to share best practices across the organization and help others grow from your experiencesConsistently meet and exceed monthly activity, pipeline and new business metricsOf course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.About Sprout SocialSprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software.

We are relentless about solving hard problems for our customers and committed to both customer and team success.

Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun.We’re proud to regularly be recognized for our team, product and culture.

Our benefits program includes:Insurance and benefit options that are built for both individuals and familiesProgressive policies to support work/life balance, like our flexible paid time off and parental leave programHigh-quality and well-maintained equipment-your computer will never prevent you from doing your bestWellness initiatives to ensure both health and mental well-being of our teamOngoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leadersGrowing corporate social responsibility program that is driven by the involvement and passion of our team membersBeautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office settingWhenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them.

For those that prefer an office setting, this role may be based in our Chicago or Seattle locations.

If you prefer to work from your home, we can accommodate that for many locations across the United States.

We are not set up in all states, however, so please take a look at the drop down box in our application to see whether your state is listed.Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer.

We do not discriminate based on identity
– race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Learn more about our commitment to diversity, equity and inclusion in our .If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.

We’ll do all we can to ensure you’re set up for success during our interview process while upholding your privacy, including requests for accommodation.

Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) (3) Pay Transparency Statement.When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions.

For more information about our privacy practices please visit our California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer.

 We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.

Requests for accommodation will be considered on

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