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General Manager – Poverty Bay Cafe

Poverty Bay Cafe

This is a Full-time position in Federal Way, WA posted May 18, 2022.

Founded in 1993, FUSION is a professionally staffed, and volunteer supported non-profit. Our mission is to provide housing and support services to families experiencing homelessness in our community so they will have a safe, secure environment as they work toward self sufficiency. As a 501(c)(3) nonprofit organization, FUSION owns and operates 20 transitional housing units and the Pete Andersen FUSION Family Center in Federal Way, a 90-bed emergency shelter for families with minor children in their care. In addition, we own and operate Poverty Bay Café, a local café that is a cornerstone of the community and will also be key in FUSION building a job skill training program for the foodservice industry.
As General Manager for our restaurant, you are the head of our dining establishment. You will provide inspiring leadership to a team of workers and motivate them to work harder and more effectively. You will work with your team to develop strategies that reduce costs and increase sales within the restaurant. You will ensure that patrons have a positive experience when dining in the restaurant.
Restaurant General Manager Job Responsibilities and Duties:
• Create a comprehensive business plan for the restaurant that considers the market, local competitors, sales, revenue, and expenses.
• Prepare an accurate portrayal of the finances of the restaurant, including gross revenue, spending, pricing goals and food costs.
• Develop strategies to entice customers, including marketing plans, advertising campaigns, community outreach programs and research.
• Analyze the restaurant budget with personnel to manage inventory, reduce expenses, review current pricing, and adjust purchasing strategies if needed.
• Control operations by developing effective policies, creating exacting standards,and working to adjust when appropriate.
• Ensure an outstanding dining experience by regulating presentation, taste, service, and atmosphere for all guests; develop ways to cultivate a regular customer pool.
• Supervise a team of employees; work to create a cohesive unit of people who effectively communicate; create a hiring process for key staff that ensures qualified people are selected, trained, and retained through top recruiting practices; consider actions of employees in various situations that deem rewarding or disciplinary action.
• Follow all appropriate health code and local jurisdiction food handling requirements, maintain food safety certifications, and model exemplary food health safety practices to employees.
• Create a professional atmosphere that sustains top employee safety standards and provides guidelines to personnel to eliminate hazards and dangers in the workplace.
• Look for new and innovative solutions to problems in the restaurant industry; use technology and social media to develop new ways to engage with customers; think beyond what has already been done to create an even more productive establishment.
• Lead the restaurant to achieve new and greater goals to stand above the competition within the industry.
Restaurant General Manager Skills and Qualifications
• Bachelor’s degree and 3-5 years of experience in a restaurant management position or similar work experience is preferred
• Experience in a high-volume setting
• Knowledge about menu planning, driving sales and meeting financial goals.
• Results driven individual with demonstrated record of prior success.
• Excellent interpersonal skills with customers and employees
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