Director, Technical Program Management Washington

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob DetailsPosition Summary:The Development Business Operations Director will be primarily responsible for managing the Development team’s strategic, operating, and planning rhythm in order to ensure the business is delivering to plan.

They will work closely with other key partners across the dev team and champion global initiatives into their organizations leveraging change management techniques and clear communications.

They will also be responsible to develop operational workflows, create reporting mechanisms, streamline internal processes, drive operational efficiencies and provide executive level program updates.

Reporting to the head of the unit, they will operate as a right hand, participate in decisions, drive strategic cross-group/org projects, and ultimately continue to strive for improvement.A successful candidate will be a senior level individual contributor that excels at influencing without authority, dealing with ambiguity, is capable of operating at all levels, and is able to understand technical details quickly.

They will possess a strong attention to detail, a reputation as someone who focuses on the customer, brings simplified solutions to complex problems and does what they say they will do.

They must be comfortable operating in a fluid, agile, and team-oriented environment, bringing order to chaos.Primary Responsibilities (Essential Functions):Align and operate scaled planning (strategy and release) frameworks, in collaboration with the product master cycle, to give the leadership team a way to align on strategy, prioritize work, identify and track dependencies and manage accountabilities.Assist with increasing executive insight on the products and services by establishing related metrics to track engineering market progress toward the realization of the mission and strategy.Channel incoming inquiries and requests by internal or external stakeholders to appropriate resolution.Coordinate closely with internal and external stakeholders to proactively identify, track, report, escalate and driving to resolve incoming issues.Document and tracking progress against launch milestones, highlighting blockers, risks & creating mitigation plans.Own and execute the processes for weekly/monthly reporting.Gather new data, link disparate forms of data, and/or creatively use existing data to propose metrics and regularly present them in a compelling way.Create reporting mechanisms and dashboards for quick access to internal metrics.Execute new initiatives & document best practices for existing processes, standardize approaches, and always absorb new ideas to keep improving.Be able to suggest and drive process improvements, metrics to improve the overall team performance and efficiency.Scale existing programs by defining and creating processes that meet growing demand.Partner with the leadership to identify, maintain and present insightful periodic summaries of key financial and operational metrics for the executive team to drive timely decision making.Organize and co-lead weekly Leadership Team meetings, tracking actions, ensuring timely representation of business rhythm related tasks (e.g.: people/talent etc.) in meeting cycles and the leadership agenda is enabled via tight and effective sessions.Ensure the effectiveness of the senior leadership (staff) team by facilitating leadership meetings.Partner with Leadership to drive critical initiatives be they product, people or process oriented to continuously improve the unit and what it means to work here.Collaborate with Product Operations on key commitments and accountabilities, and act as a liaison between the central teams and independent development areas.Independently manage high stakes cross-functional initiatives and projects as required by the leadership team.Establish an inclusive, collaborative, creative & agile team culture.Drive agile and lean methodologies across the company focusing on delivering the highest customer value and best quality softwareDeliver strategic metrics and scorecards providing transparency and accountability into the organization’s health.Coordinate with Finance and manage the financial budget of the unit to ensure we stay on target.Additional Responsibilities:Recruitment: Tableau hires company builders; employees are expected to be on the constant lookout for the best talent to bring onboard, helping Tableau continue to build one of the best companies in the world.Other duties as assigned.Knowledge and Skills Requirements:Cross-group coordination across a wide range of management levels and functional disciplines.Proven ability to drive large change initiatives leveraging change management techniques.Ability to influence key decision makers outside the direct management chain as well as strong interpersonal, and conflict resolution skills in order to drive organizational alignment and efficiency.Well-honed written, verbal and creative communication skills, including ability to translate insight into content, create slide or written presentations, and create overall communication plans.Results-oriented, self-motivated, and self-directed
– requiring minimal supervision for successful assignment completion and execution of commitments.Detail-oriented & thorough, with ability to think “big picture” and understand the key trends and levers that drive the business.Creativity in solving problems and generating innovative solutions.Strong project management skills: ability to drive multiple high-profile projects forward, effective leverage of all resources to drive results, ability to create excellent processes.Superior analytical skills to solve and crisply articulate complex business issues to busy, fast-paced executive leadership.Demonstrated top performance in prior roles, with increasing levels of responsibility and independence.Thrives in a changing environment while performing in a calm and focused mannerResults-oriented, highly motivated, and comfortable in ambiguous situations.Qualifications:8+ years of professional experience with a focus on the following:Analytics, finance, statistics, and/or data managementProgram/project management and/or cross-departmental leadershipBS/BA degree or equivalent related experienceAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world.

Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

and do not accept unsolicited headhunter and agency resumes.

and will not pay any third-party agency or company that does not have a signed agreement with or Salesforce.org.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers.

Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes.

Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.