National Director of Retail Operations

n n nn National Director of Retail Operations – Military Channel nn nn We are seeking a highly talented National Director of Retail Operations to be responsible for supporting all Retail initiatives within our Military channel.

This person will work closely with Retail management, members of senior office management, as well as Client and Customer contacts to maintain Retail effectiveness.

Will be the Retail point of contact on National and identified strategic Clients’ Retail-only initiatives.

nn nn Responsibilities nn Achieve Retail objectives through frequent and consistent interactions with Clients, Customers, and key Company personnel.

Responsible for developing score carding and Retail excellence strategies as part of the Company’s operational excellence initiatives.

Accomplish specific business/Client goals and objectives by establishing a business plan based on season and demand, directing Retail appropriately, and organizing priorities.

Control expense/budget by aggressively and proactively managing Retail funds and labor expenses; provide oversight and management of all DRT P&L related activity.

Achieve operational requirements and maintain staff through the recruiting, training, counseling, monitoring, appraising, and disciplining of associates, including all compliance and safety-related aspects.

Increase Retail effectiveness by communicating and reporting all competitive information, consumer complaints, and Customer and Client concerns.

nn Qualifications nn Strong Leadership skills; ability to lead from the front Ability to clearly and concisely share thoughts both written and verbally Executive acumen to effectively interact with both internal and external senior leaders Strategic agility to set the agenda Track record of building talent while creating an inclusive culture Integrity Military channel experience highly desirable 18100 Von Karman Avenue n Suite 1000 n Irvine, CA 92612 n U.S.A.

nn949.797.2900 / phonenn n n