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Sales Account Manager- Customer Development

Ryder System

This is a Full-time position in Manchester, WA posted March 10, 2021.

nn Current Employees: nn nnIf you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.

To learn how to apply for a position using the Career worklet, please review this quick reference guide ( .nn nn Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

() nn nnYou are the driving force behind our company.nn nnStart your career with Ryder today!nn nnBUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.nn nnAt Ryder, our most important competitive advantage is our people.


As a ” CDM “, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.

Even in 2020, Ryder continues to move the transportation industry forward.

As an innovative outsourced solutions provider, we enable commerce to flow reliably, efficiently, and safely.

How?nn Top Technology Provider for Food & Beverage Supply Chain Top Third Party Logistics (3PL) Provider to the Retail Industry Largest Electric Truck Footprint in the US nn Job Summary nn nnThe Customer Development Manager position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process.

Your ability to build and maintain relationships is critical to the success in this role.

nn nnThe position requires ground travel and includes salary, a car allowance, company cell phone, and excellent monthly commission potential.

Some travel may apply for training.

We also offer a full benefits package, 401k employer match, and a discount on shares!nn nnYOUR JOB SEARCH ENDS HERE.nn nnCheck out these videos!nn nn nn nn nn nnRyder System, Inc.

has been recognized from Fortune Magazine’s 2020 list of “World’s Most Admired Employers”.”nn nn #FB #INDexempt #LI-post nn nn Essential Functions nn Maintain regular and consistent contact with customers to meet customer requirements.

Develop sales penetration plan.

Segment account base by opportunity for growth and potential for risk.

Present Ryder services and capabilities.

Develop relationships with all customer buying influences.

Develop complete understanding of customers business, goals and objectives.

Work with RIL to develop opportunities for the application of those services as appropriate.

Serve as facilitator between customer and Ryder departments or Ryder vendors.

Ensure contracted services are delivered to customer.

Orchestrate the development of a productive working relationship with the customer.

Maintain appropriate customer contact.

Understand and manage customer satisfaction perception.

Conduct regularly scheduled customer reviews.

Monitor CSI results by account.

Develop knowledge base of competitive alternatives.

Contribute to an effective transition of accounts sold.

Proactively anticipate problems through continuous dialogue with customer & Ryder staff.

Supply customer with information regarding operational performance.

Learn customers business & operations Training and improvement of sales skills, industry knowledge and personal growth needs nn Additional Responsibilities nn Performs other duties as assigned.

nn Skills and Abilities nn Demonstrates problem solving skills Strong verbal and written communication skills Effective interpersonal skills Ability to analyze and interpret financial data Ability to leverage customers financial data to determine needs and solutions match Ability to work within various geographic and demographic environments Ability to guide, engage, and impart knowledge to others Willingness and ability to work with and mentor new sales employees Ability to work independently and as a member of a team Ability to work in team concept while holding self fully accountable Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management skills Detail oriented with excellent follow-up practices nn Qualifications nn Bachelor’s degree required in Business, Marketing, Transportation or equivalent experience Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required nn DOT Regulated nn nnNonn nn Job Category nn nnOutside Salesnn nnRyder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.nn nn Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

() nn nnRyder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day.

When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.nn nn#wdnn

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