Senior-System Engineer – Analytics and Tag Management

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

About the Team

Omni-channel Analytics Product Team is part of the Omni-channel Engineering team under Strategic Platform which aligns to the broader AT&T platform from a data collection standpoint and to build the next generation Data Collection, Data Pipeline  and Data Management solution which serves our business customers with ease of data access, consolidated information in a central place and build to new data models which make reporting easy, scalable, multidimensional to slice and dice, serving operational and business needs with  near real time reporting capabilities.

About the Job

The job is responsible for understanding Analytics product features, collaborating the product manager and the dev team to break the work down into appropriate size stories and dependencies groomed for development.  Align design approach and development framework with application architect to ensure analytics solutions are well aligned to with the analytics platform architecture.   Also evaluate the design and approach  for mitigating risk for scalability, performance, availability and data loss. 

Responsibilities and Day-to-Day View

Align and collaborate with development team to a shared technical direction and partners with those teams in elaborating the Solution and its interfaces; Validate technology assumptions; Establish critical NFRs at the solution level, participate in the definition of others. Create and enable the Continuous Delivery Pipeline including: Participate in planning, definition, and high-level design of the system solution and explore alternatives; Develop the Architectural Runway in support of new business features and capabilities.  To develop, analyze, split, and realize the implementation of Omni-Channel Analytics platform enablers; Participate in feature and sprint planning, system and solution demos, retrospective workshops; Understand technical characteristics of and assist with architectural integration of external analytics and tag management components, systems, and platforms.

Managing Analytics Product and Tag management Release  across AT&T Consumer experiences

      Supporting Weekly 3rd Party Tag Management and Tag Release across all Dev, Stage and Prod Environment. 

      Supporting Analytic Tag Releases across all Dev, Stage and Prod Environments.

      Supporting Analytics Tool and Utility Releases

Prod Support and Defect Fixes

       Prod defect fixes across 3rd Party Tag, Analytics Tags, Page Performance issues and Analytics Tools

Development, Admin and Operations Support of Analytics tools : Concerto, Data Viewer, Raptor DB, Adobe API Viewer

Qualifications

Required Skills and Experience (3-5 years):

Experience Data Pipeline and mS Development for highly reliable and available solutions using Azure cloud services.   With back ground in Java Script, Type Script, Full Stack Developer, Cloud Services Development Experience.  Including data diagnostic.  CI/CD skills.  SQL and Data analysis

Ability to manage production triage and deployment for highly available analytics data pipeline functions.

Experience developing and designing web client event data capture frameworks and integrating with 3rd party tags

Ability to perform defect management using tools like TDP, JIRA, iTrack,  AgileCraft, develop defect fixes, coordinate their validation and deployment.

AT&T is leading the way to the future – for customers, businesses and the industry. We’re developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!