CDN SRE EPM (Infrastructure Project Manager)- Media Services Program Management

CDN SRE EPM (Infrastructure Project Manager)
– Media Services Program Management

Seattle , Washington , United States

Software and Services

Summary

Posted: Jul 12, 2021

Weekly Hours: 40

Role Number: 200232480

The Apple Media Products Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology.

These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books.

And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.

Apple Media Products Program Managers partner with engineers who build secure, end-to-end solutions.

Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision.

That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values.

Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

Exceptional organizational, project management, and technical acumen.

Prior engineering or infrastructure project management experience Experience of managing large scale Cloud and Infrastructure projects
– AWS, DNS, CDN, Networking knowledge preferred Agile project experience with Scrum / Kanban background, would be a good to have.

Self-motivated and proactive with demonstrated creative and critical thinking capabilities.

Strong analytical, troubleshooting, and problem-solving skills.

Strong verbal, written and presentation skills to convey complex requirements in a clear, concise and credible manner.

Experience working with external vendors, partners etc to track project milestones and deliverables

Description

Seeking a seasoned Engineering/Technical Program manager for our CDN Service Reliability Engineering (SRE) group.

* The CDN SRE team is responsible for integrating all Apple online services with our first-party and third-party Content Delivery Networks.

As the EPM for this team, you will be responsible for the below mentioned tasks.

* Will partner with SRE team to define, prioritize, plan, and deliver the project portfolio of technical, infrastructure, and system needs that make Apple, Apple.

* The projects might range from systems architecture, deploying end to end infrastructure and cloud environments, development of tools which help with the automation of platform and service operations, complex system changes, tech refreshes, data migrations, service outage remediation, as well as continually striving to scale, streamline and mature operations and operational best practices in partnership with our application development teams.

* Persistently remove ambiguity and seek to reduce complexity to ensure clarity around project goals, expectations and timelines.

* Develop a broad organizational perspective to facilitate strategic views around new projects and be able to facilitate discussions focusing on prioritization of existing projects.

Create and maintain extensive work plans detailing complex technical projects in a fast moving engineering environment.

* Prove your ability to manage deadlines and meet financial, capacity and personnel constraints while successfully completing your projects on time!

* Controlling and reporting progress to the Project Steering Group/Project Sponsor and escalating any issues, as appropriate, in a timely manner.

Initiating corrective action where necessary in order to keep the project on track.

* Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated.

Education & Experience

See job description