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THE HUMAN BEAN: Coffee Shop Manager

THE HUMAN BEAN

This is a Part-time position in Kennewick, WA posted June 27, 2021.

The Store Manager is ultimately responsible and accountable for the overall success of the business.

We are looking for a person with at 1 year minimum 1 year experience in a leadership position (in a restaurant, retail, or convenience store).STARTING WAGE $15.00 $18.00What we are looking for:LEADERSHIPSupervises and direct daily work activities of employees while on duty.Communicate team goals and expectations to all employees; coach employees toward achieving goals, recognize and reward employees who contribute to goals.Lead by example by working side-by-side in the completion of Barista duties including customer service, cleaning, maintaining equipment and stocking supplies.Train, coach, evaluate and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees.Ensure schedules are timely prepared and posted.Make employment decisions regarding: hiring, discipline, advancement, termination, compensation.Ensure safety and security of employees and guests with regular inspections, meetings and training.BUSINESS MANAGEMENTAnalyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary.Prepare and place product orders to ensure business is properly stocked.Utilize labor effectively to meet budgets while ensuring highest quality service.Work independently and uses own discretion and judgment in executing duties and responsibilities.Must be knowledgeable regarding employment law and Human Resources PracticesSecurely transport cash deposits to bank in a timely manner.Execute company-wide marketing programs.Maintain professional relationships with vendors and ensure services being received are appropriate and timely.GUEST SERVICEEnsure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel.Comfortably interact with customers and professionally handle difficult and critical service issues that may arise.Respond positively and quickly to customer concerns and correct problems before they affect customers.Must have a valid state driver license with a clean driving record and sufficient liability insurance.Possess basic math skills and computer knowledge.Ability to read/write/speak English.High school diploma or equivalent preferred.Do you have strong organizational, planning and time management skills?

Do you take initiative and do you excel at solving problems?

If Team-oriented, adaptable, dependable and have a strong work ethic, this is the perfect position for you.THE HUMAN BEAN provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.Job Types: Full-time, Part-timePay: $15.00 $18.00 per hourBenefits:Employee discountFlexible schedulePaid time offPaid trainingPhysical Setting:Coffee shopSchedule:8 hour shiftDay shiftHolidaysMonday to FridayWeekend availabilitySupplemental Pay:Bonus payTipsExperience:Coffee experience: 1 year (Preferred)License/Certification:Driver’s License (Required)Work Location:Multiple locationsWork Remotely:No

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