Vice President, Strategic Accounts

n n nn Strategic Sales/Support Phoenix, Arizona Atlanta, Georgia Austin, Texas Charlotte, North Carolina Chicago, Illinois Dallas-Irving, Texas Fairfax, VA Hayward, California Houston, Texas Overland Park, Kansas Los Angeles-Long Beach, California Lyndhurst, New Jersey Miami, Florida Minneapolis, Minnesota Nashville, Tennessee Orlando, Florida Philadelphia, Pennsylvania Portland, Oregon San Antonio, Texas Seattle-Bellevue, Washington Tampa, Florida nn nn Who We Aren n nn nn What You’ll Don n As the Vice President, Strategic Accounts, you will directly lead and support the Strategic Accounts team to drive team performance and growth of strategic accounts to meet and exceed OpenWorks 2021 growth targets.nn Lead, develop and coach the Strategic Accounts team Develop a strategy and best practices that enable the Strategic Accounts team to drive growth of their portfolios and ensure customer NPS goals are met/exceeded Define sales goals with leadership team and implement processes, infrastructure, and hiring to execute against set goals and quotas Penetrate assigned accounts and identify new opportunities which includes new business, renewal, cross-sell and upsell Build and maintain business and executive relationships with clients
– engage customers in jointly addressing business priorities and objectives that align with their business needs and timelines Build and close a strong pipeline of opportunities.

Manage team resources to meet strategic account performance objectives/goals Partner with Leadership and other subject-matter experts to develop a playbook on Strategic Account Management/Growth; consult on personalized marketing best practices across various marketing channels Work collaboratively across the organization with Sales, Operations and Marketing to ensure successful sales outcomes leading to growth and retention of strategic accounts Build long-term, strategic plans in collaboration with internal business partners to maximize customers’ success while maximizing revenue for OpenWorks Understand and leverage C-level initiatives at strategic clients to optimize service agreements/additional services opportunities Forecast and report on pipeline – current state, trends, findings, threats and opportunities.

nn Critical-thinking  | Demonstrates the ability to leverage tools and resources; asks clarifying questions; demonstrates the ability to tackle a project or problem without all of the context.nn nn Industry / Role Expertise  | Possesses a deep understanding of the field, its complexities and how to navigate through a variety of situations.nn nn Communication & Presentation  | Expresses themselves using clearly, uses effective communication methods/channels per the situation and audience; listens patiently and attentively; adapts to the purpose of the communication with appropriate style, substance, detail and confidence.nn nn Goals & Metrics Driven  | Thrives in an environment being measured and held accountable for quantifiable results; driven by ‘stretch’ goals and understands the importance in aligning individual goals with organizational goals.nn nn Culture, Management & Leadership | Foster a culture of management that recognizes the value in investing in talent from a continuous development perspective, to achieve Key Targets and Objectives. nn Drive prioritized actions with simple management systems and metrics that are focused on operational results aligned with goals, and measured success.  Operationalize (who does what and why), with ongoing training, ensure feedback loop.  Optimize and deploy high performance talent within the organization to provide clients, vendors and partners with a seamless experience.  Support the implementation of people strategies, policies and initiatives aligned with the overall business strategy.  Foster an open-door environment and provide expert-level coaching and counseling to team members at all levels within the organization.  Drive effective and clear communication up, down and across, connect with the heads and hearts of our team starting with the customer “why”, then personnel “why”, and finally the business “why”.  Facilitate and strengthen cross-dept.

collaboration and internal communications throughout the organization  Leadership and Coaching:  Utilize knowledge, expertise and tools/best practices to coach, engage and develop a high-performance team.

Lead through action-orientation and instill a “Make an Impact” culture.  Advocate and empower performance success by ensuring teams have the tools and support they need to succeed.

Alignment with Corporate Values:  Align well with and consistently exhibit behaviors congruent with values; be a role model for the team  nn What We’re Looking for in You nn 10+ years of sales experience in a B2B environment with Enterprise/Strategic Account Sales Focus Minimum of 5 years in sales leadership positions Solid understanding and experience selling into enterprise accounts
– must have a “Hunter” mindset with the ability to learn, adapt and improve constantly Prior success calling on executives in a highly competitive market Strong working knowledge of CRM solutions (practical experience of MS Dynamics will be an advantage) Articulate, passionate and committed to success Strong understanding of channel partnerships and strategic relationships Ability to travel 40% of the time nn As a member of the OpenWorks team, you can expect to receive: nn Comprehensive medical, dental, vision, disability, and life insurance Retirement savings plan with company matching contributions Paid time off (PTO) and paid holidays Fitness reimbursement Ability to increase compensation through up-sells, competitions, and spiffs.

Chance to win Annual President’s Club Trip and other contests Daily interaction with a driven, competitive, passionate team, focused on growth Chance to earn Annual President’s Club Trip Up to 16 hours a year to donate your time to a cause that matters to you!

nn Why We’re Different nn nnOpenWorks is focused on consistently driving to improve, honoring commitments, and maintaining a collaborative spirit.

Our team is driven to work together to accomplish great things in the workplace so they can enjoy a fulfilling lifestyle.n n We invite you to connect with us on Linkedin  and Facebook !nn nnPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.nn nn nEqual Opportunity Statement nn nnOpenWorks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.nn nnThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.nn nn You have been redirected to a OpenWorks job page nn n n